"After months of shopping for a car, I finally came across my dream car online at the Tjelmeland Laketown Automotive Web site. I was a bit hesitant to even inquire about a vehicle so far away, but I was so impressed with Bob from the very first e-mail! Bob took the time to personally respond to my many e-mails and phone calls, even e-mailing eight additional pictures so I could see every nook and cranny of the car. After I decided to buy my car from Tjelmeland Laketown Automotive, Bob and Joel made arrangements to even deliver the car personally to my father and me at the airport. My Dad happened to be in the car business for over 40 plus years and was skeptical of this whole transaction. After he met Joel, he was just as impressed with the transaction and the car as I was. To say Joel went the extra mile would be an understatement. Even today, I can't believe I purchased my dream car over the Internet from a dealership I didn't know and for a price that couldn't be beat anywhere in the nation … but Bob and Joel made the difference. Guys, thanks for making this car buying experience extraordinary! It's refreshing to know integrity still exists in the car business.
I would personally recommend Tjelmeland Laketown Automotive to anyone."
STEWART MOORE | LAS CRUCES, NEW MEXICO
"I want to thank you and Mick for the great help I got on getting my new vehicle. I have had a lot of problems with other dealerships in town, and I greatly appreciate the help and courtesy I got in getting a new vehicle from you. My mother and I were both pleased with the service we received and all the help the both of you gave us. Thank you! I would definitely recommend you to anyone who needs a new vehicle."
PAIGE CAMPBELL | SPRINGFIELD, ILLINOIS
"I don't know how to let you know what a great car buying experience I just had at your dealership. Bob had a great sense of humor, but took me very seriously and helped me get a great car. Without question, this is the best car buying experience I've had and I'll definitely be back."
BRUCE CARMITCHEL | LINCOLN, ILLINOIS
"Not only did Joel find the exact car I was looking for (year, color – both interior and exterior, and options), but this auto far surpassed my best expectations. It couldn’t be more perfect if I would have special ordered from the factory. In fact, my friends and family were shocked to learn that it wasn’t brand new. It is absolutely flawless.
I have had some okay auto buying experiences in the past, but I have never walked away with absolute gratitude to the salespeople. I can’t imagine ever purchasing another car anywhere else but from Tjelmeland Laketown Automotive.
Thank you to Joel and the Tjelmeland team. In an industry where it’s ‘sell, sell, sell,’ you have obviously set your standards far above the competition – it’s very apparent in how you treat your customers."
MISTY HANNAH | SPRINGFIELD, ILLINOIS
2030 Stevenson Drive
Springfield, IL 62703