"Bob listened to us when we described the kind of car we were searching to acquire for our teenagers. He drove to the Chicago auctions and returned with the exact year, make, model and color we were looking for. The bonus: the car was also at a price point that was significantly lower than another dealership had listed a similar vehicle. We were sold." Fareed and Cara Tabatabai Rochester, Illinois "I want to thank you and Mick for the great help I got on getting my new vehicle.  I have had a lot of problems with other dealerships in town, and I greatly appreciate the help and courtesy I got in getting a new vehicle from you.  My mother and I are both pleased with the service we receive and all the help the both of you gave us.  Thank You!  I would definitely recommend you to anyone who needs a new vehicle." Paige Campbell Springfield, IL "Dear Joel, Thank you for all the time and effort you spent on finding us our SRX. We really love it and couldn't be happier! Our car buying experience with you was second-to-none and we will be back for future purchases." Kathy and Jim Lindsey "Hi guys.  I just wanted to drop you a line to tell you that I appreciate what you do and the recent experience I had with Tjelmeland.  Everyone including myself loves my new wheels.  Joel and Bob both go out of their way to accommodate.  Both of them are honest, friendly and ready to help with any questions.  Bob makes the process of driving and examining vehicles enjoyable.  I am not one to make fast decisions when purchasing a vehicle and Bob was very understanding.  He is not high pressure and gave me the time I needed to make the decision to purchase the vehicle.  This was definitely an enjoyable way to buy a great car at a great price from people that I trust.  I highly recommend Tjelmeland!  Thank you!" Phil Ratliff Springfield, Illinois "I just wanted to let you know how pleased I am with your dealership and my recent purchase.  I worked with Bob Hermes this week to purchase a Honda Pilot that looks and runs just like new.  While at your dealership I also checked out several of your other autos and was very impressed with the quality of your inventory, you are obviously as picky about the vehicles you sell as the people you work with.  I had visited other lots recently and honestly there is no comparison, your vehicles and dealership are truly a cut above.  Bob was easy to work with and was very responsive and provided a completely stress free transaction.  Bob went out of his way to work with me and make things as easy as possible, he even stayed late to accommodate my schedule.  You can count on me sharing this positive experience with others! Thanks for a pleasant experience." J. Alexander Springfield, Illinois   "Thank you Joel. My Dodge Strattus is great. I will continue to tell all how good my experience was with Tjelmeland Motors. Merry Christmas to your and your Staff!" Sue "We purchased a vehicle over the weekend and I just wanted you to know how appreciative we were of the professionalism of your staff. Bob was a pleasure to work with and went out of his way to make sure we were comfortable throughout the entire transaction. Your customer service is outstanding and we will most certainly recommend Tjelmeland to our friends. Thanks for a pleasurable experience!" Tim and Betsy Schroeder Chatham, Illinois "After months of shopping for a car, I finally came across my dream car online at the Tjelmeland Laketown Automotive Web site. I was a bit hesitant to even inquire about a vehicle so far away but I was so impressed with Bob from the very first e-mail! Bob took the time to personally respond to my many e-mails and phone calls, even e-mailing 8 additional pictures so I could see every nook and cranny of the car. After I decided to buy my car from Tjelmeland Laketown Automotive, Bob and Joel made arrangements to even deliver the car personally to my father and myself at the airport. My Dad happened to be in the car business for over 40 plus years and was skeptical of this whole transaction. After he met Joel, he was just as impressed with the transaction and the car as I was. To say Joel went the extra mile would be an understatement. Even today, I can't believe I purchased my dream car over the Internet from a dealership I didn't know and for a price that couldn't be beat anywhere in the nation … but Bob & Joel made the difference. Guy's, thanks for making this car buying experience extraordinary! It's refreshing to know integrity still exsists in the car business. I would personally recommend Tjelmeland Laketown Automotive to anyone." Stewart Moore Las Cruces, New Mexico “I just wanted to take a moment to thank you for the WONDERFUL service that I received!  I must say that I was to say at the least "skeptical" as I had never purchased a car over the internet before... let alone, in another state.  I am pleased to say that my expectations were far exceeded by yourself and your staff!  I absolutely LOVE my 2006 Mitsubishi Endeavor and could not have asked for a more accurate representation of the vehicle.  I tell everyone of my pleasurable experience with all of you and tell them that my drive to Springfield, Illinois from Kansas City, Kansas was MORE than worth it!  Again... my sincerest thanks for all that you have done.” P.S. - My wife has decided that we will be back when she is ready to purchase her new car! Mark Wendel Kansas City, Kansas “I enjoy trading at Tjelmeland’s because I don’t feel as if I’m being taken advantage of, as with so many other car dealers in Springfield. Tjelmeland will be my first stop when I am looking for a car in the future.” Chris Schwarberg, Arizona “Thank you so much for going the extra mile. Everyone was so pleasant to work with. I will be sure to recommend Tjelmeland to all my friends.” Mary Washko Denham   NOTICE:  Provided in accordance with FTC guidelines - 12/1/2009 Testimonials posted to this Web site are the perspective of individuals who are successful and/or enthusiastic about their experience. Testimonials are not representative of everyone’s experience and only provide information about the individual’s experiences as to the point in time when they are provided. All testimonials are authentic and accurate. Testimonials may be edited for clarity or brevity. All claims have been documented and verified for accuracy. No one has been paid to share their stories here. Individual results will vary.